Frequently Asked Questions

I get asked these a lot!  But if you have a question that isn't answered here, just drop me a note and I'll be right back to you.

We specialize in LinkedIn, Facebook, Instagram, and Twitter, but we can offer expertise in other platforms as well.

Absolutely, we have experience managing social media for legal, financial, and healthcare industries, ensuring all content is compliant with industry standards.

We conduct thorough research to understand industry-specific trends, language, and compliance requirements, crafting strategies that resonate with your audience.

Yes, we offer full setup services including profile creation, bio writing, and initial content strategy.

We provide bespoke training sessions designed to equip your team with the knowledge and tools to effectively manage your social media in-house.

Our management package includes content creation, daily engagement, performance tracking, and regular strategy adjustments.

The frequency of posts is tailored to your business needs and the best practices for each platform, which we'll determine together in the strategy phase.

Yes, we can manage your paid campaigns, including ad creation, targeting, and monitoring for performance.

We create a variety of content including graphics, written posts, videos, and custom content as per your brand's needs.

We use analytics to track engagement, growth, reach, and conversion metrics, aligning them with your business objectives for clear measurement of success.

Absolutely, we welcome your input and will have regular content approval processes in place.

Our pricing is bespoke, based on your specific needs and the scope of services you require. We're happy to provide a quote after our initial consultation.

We provide regular reports and can also give you access to a shared content calendar for real-time updates.

We strive for your satisfaction and will work with you to make necessary adjustments to our strategy if expectations are not met.

We continuously educate ourselves on the latest trends, platform updates, and marketing strategies to ensure we provide the best service.

Yes, we can assist with reputation management and have protocols in place for dealing with social media crises.

Our unique selling point is our maturity and bespoke approach, ensuring each client's brand voice and goals are clearly reflected in their social media presence.

You can begin by scheduling a free consultation call or emailing us to discuss your needs.

We typically work with clients on a month-to-month basis but offer the option of extended contracts for ongoing projects.

As a rule, we avoid conflicts of interest by not engaging with direct competitors in the same market space concurrently.